Privacy policy
SHIMMER STYLEZ
PRIVACY POLICY
Your confidence matters. Your privacy does, too.
Last updated: October 23, 2026
This Privacy Policy explains how Shimmer Stylez (“we,” “us,” or “our”) collects, uses, and shares personal information when you visit our store, make a purchase, or contact us.
INFORMATION WE COLLECT
Depending on how you interact with us, we may collect:
Contact details: Your name, email address, phone number, and billing and shipping addresses.
Order information: Products purchased, order totals, payment status, shipping details, and return or exchange history.
Customer service information: Messages, photos, and other details you choose to provide when requesting assistance.
Technical information: Our store platform and service providers may collect your IP address, browser and device information, and information about your interactions with the store through cookies or similar technologies.
Please do not email us full payment card numbers, passwords, or other sensitive information.
HOW WE USE YOUR INFORMATION
We use personal information to:
Process payments and fulfill orders.
Send order confirmations, shipping updates, and service messages.
Respond to questions and manage returns, exchanges, or refunds.
Maintain and improve our store.
Detect fraud and protect our customers and business.
Maintain records and meet legal obligations.
If you subscribe to marketing communications, we may also use your contact details to send product announcements, promotions, and store updates. Where required, we obtain your consent first.
PAYMENTS
Payments are handled by the third-party payment providers available at checkout. They process payment information according to their own privacy policies.
We receive information needed to manage your order, such as payment status and transaction details. Please enter payment information only through the checkout process.
WHEN WE SHARE INFORMATION
We share information as needed with service providers that help operate our business, including:
Big Cartel, which hosts our online store.
Payment processors that handle transactions and refunds.
Shipping and fulfillment providers that deliver your purchases.
Email and customer service providers that support communications.
We may also disclose information when legally required, to protect rights and prevent fraud, or as part of a business transfer, subject to applicable privacy protections.
COOKIES & SIMILAR TECHNOLOGIES
Our store and its providers may use cookies or similar technologies to support shopping carts, checkout, security, and preferences.
You can manage cookies through your browser settings. Blocking certain cookies may affect store functionality. Where required, we will obtain consent before using nonessential cookies.
MARKETING CHOICES
You may unsubscribe from promotional emails using the unsubscribe link provided or by emailing Shimmer.Stylez@gmail.com.
Unsubscribing from marketing does not stop essential messages about purchases, shipping, returns, or customer service requests.
HOW LONG WE KEEP INFORMATION
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including completing orders, providing support, maintaining required business and tax records, resolving disputes, and preventing fraud.
Retention periods vary depending on the information and applicable legal requirements.
HOW WE PROTECT INFORMATION
We use reasonable safeguards appropriate to the information we handle. However, no internet transmission or electronic storage system is completely secure.
YOUR PRIVACY RIGHTS
Depending on where you live and which laws apply, you may have rights to request access to, correction of, or deletion of personal information, receive a copy of it, or object to certain uses.
To submit a request, email Shimmer.Stylez@gmail.com. We may need to verify your identity before responding. Some information may need to be retained for legal, transaction, or security purposes.
Where applicable, you may also appeal a privacy request decision by contacting us or raise a concern with your local privacy regulator.
CHILDREN’S PRIVACY
Our store is not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child under 13 has provided information to us, please contact us so we can investigate and take appropriate action.
THIRD-PARTY SERVICES & INTERNATIONAL PROCESSING
Links to outside websites and services are governed by those providers’ privacy policies.
Our service providers may process information in the United States or other countries where they operate. Where required, appropriate legal safeguards apply to international transfers.
POLICY UPDATES
We may update this policy as our business, services, or legal obligations change. Updates will appear on this page with a revised date. We will provide additional notice or obtain consent when required by law.
CONTACT US
For privacy questions or requests:
Shimmer Stylez
Email: Shimmer.Stylez@gmail.com
Customer service hours: Daily, 8:00 a.m.–8:00 p.m. Central Time
Please allow 1–2 business days for an initial response. Privacy requests will be handled within applicable legal deadlines.
Shimmer. Slay. Style. ✨